Privacy Policy

Effective Date: April 14, 2026 · Last Updated: April 14, 2026

Centera Labs Private Limited ("Centera Labs", "we", "us", or "our") operates the Centera360 platform (centera360.in). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, and phone number
  • Company name, designation, and business address
  • Employee data entered into the platform (attendance, payroll, etc.)
  • Billing and payment information (processed via Razorpay)
  • Device information and GPS coordinates (for attendance features)

Automatically Collected Information

  • Browser type, operating system, and device information
  • IP address and approximate location
  • Pages visited, time spent, and usage patterns
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Centera360 platform
  • Process transactions and manage subscriptions
  • Send administrative notifications and service updates
  • Respond to inquiries and provide customer support
  • Improve our platform and develop new features
  • Comply with legal obligations under Indian law

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service providers: Razorpay (payments), MSG91 (SMS), SendGrid (email) — only as needed to provide our services
  • Legal requirements: When required by law, regulation, or legal process under the Information Technology Act, 2000
  • Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, regular security audits, and access controls. Your data is hosted on secure cloud infrastructure located in India.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, your data will be removed within 30 days, except where retention is required by law.

6. Your Rights

Under applicable Indian law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing
  • Data portability — export your data in a standard format

7. Cookies

We use essential cookies to operate the platform and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

8. Children's Privacy

Centera360 is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: